Refund Policy
💰 Refund Policy
We aim to provide the best shopping experience to our customers. Please review our refund policy carefully before making a purchase.
✅ Eligibility for Refund
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Refunds are only applicable if:
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You received a damaged, defective, or incorrect item.
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You reported the issue within 7 days of receiving the product.
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Refunds will not be issued for:
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Change of mind.
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Late returns (after 7 days).
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Used, washed, or damaged items due to customer mishandling.
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🔄 Return First, Refund Later
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To receive a refund, the item must first be returned to us.
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Once we receive and inspect the product, we will notify you of the approval or rejection of your refund.
💸 Refund Method
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If approved, your refund will be processed within 5–7 business days.
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Refunds will be issued via the original payment method or bank transfer, depending on your payment method.
🚚 Shipping Charges
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Shipping fees are non-refundable, unless the return is due to our error (e.g., wrong or damaged product).
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In case of eligible refunds, return shipping costs may also be refunded (only if agreed beforehand).
📞 How to Request a Refund
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Contact our support within 7 days of receiving your order.
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Provide clear photos of the item showing the issue (if damaged or incorrect).
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Include your Order Number and reason for the refund request.
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Our team will review and respond within 24–48 hours.
⚠️ Important Notes
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We reserve the right to decline refund requests that do not meet the above conditions.
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Refunds will not be processed until the returned item is received and inspected.